【品牌更换】ErrantWeb正式更名为Srvis

Srvis最近,一些网友陆续收集到了ErrantWeb的邮件,这家正式更名为Srvis,ErrantWeb之前在微魔部落上出现过多次(万能传送门),算是较早一批将1G内存大关落下7美元以内的国外商家,其提供的底特律数据中心也较为少见,另外主题模板风格定制的较为个性,算是比较用心。最近的更名Srvis,谐音与Service相同,算是个不错的名字,这次更名主要是因为这家注册公司的需要,目前售后与账务系统已经陆续迁移到新的平台,值得注意的是,如果你使用的是Paypal的subscription进行的付款(即Paypal自动续费),需要在Paypal取消掉,再在srvis后台进行续费操作。

以下是本次新闻的来源邮件,

We are the same company, same people, same services.

ErrantWeb has been around for two years now. In that time we have grown, and we have shrunk. We've updated, and we've had our fallbacks. One thing that we did not expect was the large amount of interest in our services. Sadly that has led us to slower than desired support response times. Unorganized products and overall a service that we think left something to be desired of.

Moving forward we are going to be fixing all of that. One of the first changes that we made was registering our business with the state of Michigan. We did choose to use a different name than ErrantWeb, even though everyone knows us as ErrantWeb, we think that we have a better name than that. Something that is easily remembered, and more professional. That name is Srvis (pronounced Service). From this point on all of our billing transactions and support will be going through the Srvis.com website. That does mean that there will be a few changes that you must make on your end if you have any payment subscriptions to our current ErrantWeb PayPal account. To view how to cancel a subscription please take a look at the knowlege base on Srvis.com:

All of Srvis’ billing is separate from ErrantWeb, we will offer refunds to any payments that are made to ErrantWeb no questions asked from this point forward (Jan 3rd 2014 10PM EST), so that you can pay Srvis. Any payments made before the ErrantWeb name change does not need to be refunded and they will be marked as PAID in your account.

Some good changes out of this name change include:

Redundant Nameservers for Shared Hosting
Website Builder for Shared Hosting
Upgraded Hardware for VPS services (coming soon)
KVM Re-launching in Detroit on new hardware
Faster Support Responses
Easier Website and Hosting Packages
Cheaper IPv4 Addresses (coming soon)
To access your billing portal: http://srvis.com/portal/

The ErrantWeb.com/client/ will redirect you to the Srvis billing portal automatically. All of your login information is the same as ErrantWeb.com

For support: http://srvis.com/portal/submitticket.php

Call us: (855) 377-2689

At this time there are no changes to our services. This means that the current means of accessing them will remain online. However to access SolusVM or our cPanel we do have new urls (even though the old ones will be functional).

SolusVM:

http://my.srvis.com

cPanel:

http://webhost.srvis.com

We have no plans on ending the support of the free "yoursite.errantnet.com" service, this will remain online.

We hope to make this as smooth of a change as possible, so staff will be ready to answer and assist you with any questions that you may have. Remember this is the same staff, and the same services, just a different name.

We hope that all of you understand why we have made these changes and we hope to have you as a customer for many years to come.

Regards,
Travis Waye
ErrantWeb.com / Srvis.com
travis@srvis.com

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